Security and privacy policy
Your Security and Privacy Are
Important to Us
American Bulldog Coffee Roasters ("ABCR," "we" or
"us") is committed to protecting our customers' privacy. We feel it
is important that you fully understand the terms and conditions under which we
use the information we gather from you through the use of each of our ABCR s
Online Web sites and any other sites that we control (collectively, our
"Sites"). Please read this Privacy Policy ("Policy")
carefully to understand how we will use and protect your personal information.
We will never share your personal information with anyone except as described
in this Policy.
Collection and Use of
Information
In general, you can visit our
Sites without telling us who you are or revealing any personal information
about yourself. In order to better provide you with numerous products and
services, each of our Sites collects two types of information about its
visitors: Personally Identifiable Information and Non-Personally Identifiable
Information.
Non-Personally Identifiable Information
When you visit any of our
Sites, we may collect some basic Non-Personally Identifiable Information about
you. This information may include information regarding your operating system,
browser software, and IP (Internet Protocol) address. Non-Personally
Identifiable Information is collected in order to provide you with satisfactory
service. We may use the information to detect problems with our server and to
administer our Sites. In addition, Non-Personally Identifiable Information is
compiled by us and analyzed on an aggregate basis.
Personally Identifiable Information
When you place an order or enter a sweepstakes or promotion, we request that
you send us Personally Identifiable Information. This information lets us know
the specifics of who you are and can be used to identify, contact or locate
you. Personally Identifiable Information may consist of: your name, address,
telephone number, email address, birth date, billing information (credit card
number, expiration date and billing address), occasion type (Valentine's Day,
etc.), products purchased, any relevant promotion code and information (for
example, reward program account information) and the gift and message
recipient's name, address, telephone number, email address and any other
information you may provide us ("Personally Identifiable Information"
). We use Personally Identifiable Information for internal purposes, such as
confirming and tracking your order, subscription or registration, analyzing
trends and statistics, informing you of our new products, services and offers.
Personally Identifiable Information is compiled by us and analyzed on both a
personal and an aggregated basis.
To serve you better, we may combine Personally Identifiable Information you
give us online or through our catalogs. We may also combine that information
with publicly available information about you that we may receive from third
parties. We use that combined information to enhance and personalize your
shopping experience with us, to communicate with you about our products and for
other promotional purposes.
We may contract with third-party companies or persons to provide certain
services including credit card processing, distribution, data management,
promotional services, etc. ("Service Providers"). We provide our
Service Providers with the information needed for them to perform these services.
We also ask our Service Providers to confirm that their privacy practices are
consistent with ours.
Placing an Order
When you place an order, we require you to provide us with Personal
Information. We use this information to give you a customized experience and to
process the orders that you place with us.
For your shopping convenience, when you place an order, we automatically
establish your own Personal Account where information used in placing such
order (including billing address, email address, telephone number(s) and
rewards program information) is saved. Your Personal Account is password
protected from third parties. You may access your Personal Account by
requesting your password from us (go to My Account) and then signing in with
that password. Afterward, you may change your password, edit your Personal
Information or request a password reminder at any time. Our database stores
your billing and delivery information, and will automatically transfer it to
the order form each time you place an order so that you do not have to re-enter
this information when you sign in at subsequent visits.
The recipient phone number, which you furnish to us when you place an order, is
used for delivery purposes. On some occasions, the recipient may be called to
schedule delivery. To maintain our high quality standards, we will occasionally
contact recipients to ensure satisfaction with their gift.
Use of Cookies/Clear GIFs
Cookies: Like many other commercial sites, our Sites may utilize standard
technologies called "cookies" and clear GIFs to collect information
about how each of our Sites is used. A cookie is a small data text file, which
a Web site stores on your computer's hard drive (if your Web browser permits)
that can later be retrieved to identify you to us. Cookies were designed to
help a Web site recognize a user's browser as a previous visitor and thus save
and remember any preferences that may have been set while the user was browsing
the site. A cookie cannot be read by a Web site other than the one that set the
cookie. Cookies can securely store a customer's password, personalize home
pages, identify which parts of a site have been visited or keep track of
selections, such as those selected in a "shopping cart." For
instance, cookies allow us to pre-populate (or fill in) an email field with
your email address if you revisit one of our Sites and place an order. When you
place an order, we send a cookie to your hard drive to record the product name,
category of product that you ordered, the amount paid, the order number and any
referral codes.
No Personally Identifiable Information is recorded. When you click through to
any one of our Sites from a promotional email, our Service Provider may send a
cookie to your hard drive recording your IP address and other related
information.
Clear GIFs: Some of our Service Providers may employ clear GIFs (also known as
pixel tags, single pixel GIFs, web beacons or action tags) for our benefit to
help us measure advertising effectiveness. Clear GIFs help us better manage content
on our Sites by informing us of what content is effective. Clear GIFs are tiny
graphics with a unique identifier, similar in function to cookies, and are used
to track the online movements of our users. The main difference between the two
is that clear GIFs are invisible on the page and are much smaller, about the
size of the period at the end of this sentence. Clear GIFs are not tied to your
Personally Identifiable Information. Our Service Providers may use clear GIFs:
(i) in HTML based emails to determine which emails have been opened by
recipients; (ii) to record when products have been ordered from our Sites; and
(iii) to track the visitor traffic on our Sites. These clear GIFs allow us to
measure the usage of each of our Sites by our visitors and the effectiveness of
certain communications and marketing campaigns. We may also use clear GIFs in a
similar manner in our own emails and on our Sites.
Clear GIFs can "work with" existing cookies on a computer if they are
both from the same Web site or advertising company. That means, for example,
that if a person visited "www.companyX.com", which uses an
advertising company's clear GIF, the Web site would match the clear GIFs
identifier and the advertising company's cookie ID number, to show the past
online behavior for that computer. This collected information can be shared
with the advertising company. We may provide such information to our Service
Providers but that information can only be used by our Service Providers for
our benefit.
Interactive Tools
Within your Personal Account, you have the option to opt in for our additional
services, which include a personal date reminder service and a free online
address book. We use your contact information so that you may take full
advantage of these interactive tools. You may view, edit or opt out of these
additional services at anytime.
Mergers and Acquisitions
In the event of a merger, consolidation, or sale or transfer of all or
substantially all of the assets of s Transworld Delivery Inc the owner of ABCR
s Online or its direct or indirect parent company (ies), one of the assets
which would generally be transferred to the purchasing or new entity is the
information we collect from our customers and store in our customer database.
However, the use of this information by any purchasing or surviving entity
would be governed by the terms of this Policy, as amended from time to time,
including any amendment after such transaction. You, of course, will continue
to have the right to opt-out of sharing your information with third parties.
Cooperation with Law Enforcement
We will disclose Personally Identifiable Information, after subpoena or written
request, to cooperate with a law enforcement investigation. We reserve the
right to report to law enforcement agencies any activities that we in good
faith believe to be unlawful.
Security
We use the Secure Sockets Layer
(SSL) technology. SSL encrypts your order information as additional protection
against the decoding of that information by anyone other than us. However,
despite all reasonable security precautions and processes, such as password
protection, encryption technology, and use of firewall technology, no data
transmission over the Internet can be guaranteed to be 100% secure. As a
result, while we strive to protect your Personally Identifiable Information, we
cannot guarantee or warrant the security of any information you transmit to or
from our Sites, and you do so at your own risk. Once we receive your
transmission, we will take commercially reasonable precautions to protect its
security on our systems.
If you open a Personal Account with one of our ABCR Online websites, your
password will be your personal, secret entry code to that Site. When you access
your account information, it is kept on a secure server and a password is
needed to access any account areas. You can change your password as many times
as you like. We recommend that you keep your password in a safe place and that
you always sign off your account and close your browser window once you have finished
your visit. These precautions will help prevent someone else from accessing
your account, especially if you share a computer with other people or use a
computer in a public place such as an Internet cafe or library.
Links to Other Web Sites
Our Sites may contain links to
other Web sites. Privacy policies on such linked sites may be different from
our Policy. We are not responsible for the privacy practices and content of
these third-party Web sites. You access such linked sites at your own risk. We
urge you to follow safe Internet practices and do not supply Personal
Information to these Web sites unless you have verified their security and
privacy policies.
Child Protection
We take special care to protect
the safety and privacy of children. Our Sites are general audience sites.
Consumers making purchases on our Sites must have a valid credit card and be 18
years of age or older. It is the policy of ABCR s Online not to collect
personal information on any person under the age of 18 and we request that any
person under age 18 not submit any personal information via our sites. Our
reminder and greeting services are designed not to gather birth dates (with
years) or other personal information for children under 13.
Sale, Trade or Rental of Personally Identifiable Information
We only share Personally
Identifiable Information with businesses that we believe to be reputable and
that can provide you with offers and information that we think will be of
interest to you. If you would like to opt-out of our providing your name and
mailing address to third parties, please follow the procedure outlined in the
Opt Out / Modify section below. We do share Personally Identifiable Information
with our floral and gift distributors for the purpose of fulfilling and delivering
your orders. We may offer free promotional emails and send promotional direct
mail for products and/or services offered on any one or more of our Sites or
from businesses that we believe are reputable, as a service to our prior
customers from any of our Sites. You have several options for altering or
removing your information from our database at any time: see "Opt Out /
Modify" section below.
Credit Card
When making purchases with our ABCR web sites the credit card you provide will be
submitted for authorization and if approved charged by each individual either at the time the order is taken on the
website or upon receipt of the encrypted order information. Processing of the
foregoing credit cards follows credit card industry standards.
As always, consumers making purchases must have a valid credit card, be at
least 18 years of age or older, and have a good credit standing.
Opt out /Modify
If you would like to modify or
delete your account simply return to any of the floral sites in our network,
click on the link called "Your Account". Once you have signed in to
your account a menu of options is provided for you to delete or edit your
stored account information.
Your Consent
By
shopping at our Sites or opening an account with s Online s , you consent to
the use of your Personally Identifiable Information by us in the manner
specified in this Policy. We, however, have the option to change, modify, or
add to the terms and conditions of the Policy at any time. We will inform you
of any changes by posting the revised Policy on our Sites. Any customer who
does not agree to the revised Policy has the option to opt-out. The Policy will
go into effect on the date posted. The new Policy will apply to all current and
past users of our Sites and will replace any prior policies that are
inconsistent.